• Thank you for Contacting the Boise State University, Help Desk at the Zone
  
  We are currently closed. Our Summer hours are Monday - Friay 7am - 6pm and Sat / sunday from 10am -5pm.
  
  If you are having password challenges, please visit reset.boisestate.edu and follow the prompts to reset your password.
  
  If you are having challenges with Duo and Multifactor authentication we have good documentation athttps://www.boisestate.edu/oit-accounts/multi-factor-authentication-duo/
  
  Have a super day.

Important Messages

• If you are waiting more than 5 minutes, we are very busy answering phone calls. Please email us at helpdesk@boisestate.edu and we will respond as soon as we can.
  
  You can also open a ticket on our self service portal at support.boisestate.edu. Click on "report a problem" and fill out the form.
  
  Thanks so much and have a great day! We look forward to assisting you.
  
  Help Desk Team